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Blogs by Tyne Academy

How to Pass a Customer Service Interview in the UK

A successful customer service interview is usually less about giving perfectly polished answers and more about proving that you can listen, communicate clearly, solve problems and remain professional […]

Cabin Crew English Test Preparation Guide

Preparing for a cabin crew English test can feel intimidating, particularly if English is not your first language. The good news is that airlines are generally interested in […]

Best Typing Skills for Office Jobs in the UK

Strong typing skills for office jobs can make everyday administrative work faster, easier and more accurate. Office workers may spend substantial parts of the day writing emails, preparing […]

How to Improve Your Cabin Crew CV

A strong cabin crew application starts before the assessment day or interview. For many airlines, one of the first opportunities to demonstrate your suitability is through your CV […]

Best Customer Service Skills for Cabin Crew

Cabin crew spend much of a flight interacting with passengers, but good service involves far more than smiling, serving refreshments and answering questions. The strongest customer service skills […]

How to Prepare for an Airline Assessment Day

Receiving an invitation to an airline assessment day means you have already passed an important part of the recruitment process. The airline now wants to see how you […]